All our brigadeiros are made to order and in small batches, so we want them to arrive as fast and fresh as possible. Once you place your order, we begin crafting your brigadeiros and you'll receive shipping confirmation within 72 hours. Then, it's up to the Mail Gods to get your brigadeiros from our shop to your doorstep, which can take between 1 to 5 business days, depending on your location.

Yes. Unfortunately, COVID has lead to some delays in shipping via USPS. We have done our best to mitigate these delays by shipping through UPS where possible. However, we can assure you that your Brigadeiros will still be fresh when they arrive.

Yes. All our Brigadeiros are made in a dedicated facility, in our Lab in Hoboken. Also, each box of Klado Brigadeiros are sealed and packaged to ensure they remain as fresh and safe as possible.

Not necessarily, but we do recommend refrigerating them for optimal freshness. This will help extend the fudge-like consistency and ensure that every bite tastes just like the first. 

Depends on who's eating them. Kidding, but we do recommend eating the entire box of brigadeiros upon arrival. However, if you'd like to ration we understand. Our brigadeiros have a two week shelf-life from the date of opening the box. We recommend that you refrigerate them to extend and preserve freshness or you can freeze them up to 3 months.

At the moment, we do not offer the ability to create your own box. However, we do accommodate minor customizations, such as substituting one available flavor for another in our mix boxes. Please be sure to send us an email, at hi@casaklado.com, before placing your order with the requested changes. 

No, Brigadeiros can withstand the summer heat, since they're used to the warm climate in Brazil, but that doesn't mean we want to push this theory. We ship each box of Klado brigadeiros in a weather resistant bag, which helps keep them from melting and staying dry (in case the box is left outside in the rain). However, we do recommend that you refrigerate your brigadeiros upon arrival for optimal freshness.

Yes, all Klado brigadeiros come in an eco-friendly recyclable box, both the mailer and the chocolate box. We want to do our part in helping the environment, so please remember to do yours by recycling the package once all your Brigadeiros are gone. Or you can save the box and reuse for something else. If you do, be sure to take a picture and tag us.

Picked the wrong brigadeiro? Changed your mind? Didn't order enough? Don't fret. For cancellations or changes, call us at +1 646 847 8788 within 2 hours of placing your order. You can also email us at contact@casaklado.com

Have a big event and want more brigadeiros? We offer volume discounts starting at orders over 100 or more Brigadeiros. Email us for more details at contact@casaklado.com

Yes, we currently ship to all provinces in Canada. Stay tuned while we continue to expand our international shipping coverage.

Yes, you may be responsible for paying applicable duties and taxes, which vary by country and are subject to change.

No. Although we do not use peanuts, tree nuts or nut derivatives in any of our Brigadeiros, our facility has not yet been certified. We want you to be nuts about our products, but please note that some of our ingredients may be processed in a facility that processes nuts and other allergens.

We sell our Brigadeiros exclusively through our website and our retail stores. If you'd like to pick up a box same day, please come visit us at our retail store at 232.5 Pavonia Avenue, Jersey City, New Jersey.

We like to keep the mystery behind our brigadeiros and since our recipes are top-secret we do not allow visits to our Lab in Hoboken, New Jersey. However, maybe you'll be the lucky one to find a golden ticket and get an exclusive peak of where the magic happens.

Yes. We have a variety of flavors and we're constantly rotating them seasonally. Check back regularly for new flavor updates or sign-up for our newsletter to be the first to know when a new brigadeiro premieres.

Yes, yes and more yes! We're the  folks and brigadeiros featured on the Discovery Channel's series "I QUIT".